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Oracle engineers caused dayslong software outage at U.S. hospitals

Home » Blog » Oracle engineers caused dayslong software outage at U.S. hospitals
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Oracle engineers caused dayslong software outage at U.S. hospitals

  • April 30, 2025
  • Com 0
  • Oracle engineers triggered a five-day software outage at a number of Community Health Systems hospitals, causing the facilities to temporarily return to paper-based patient records.
  • CHS told CNBC that the outage involving Oracle Health, the company’s electronic health record (EHR) system affected “several” hospitals, leading them to activate “downtime procedures.”
  • Oracle entered the EHR market in 2022 through the $28.3 billion acquisition of Cerner.

The outage began on April 23, after engineers conducting maintenance work mistakenly deleted critical storage connected to a key database, a CHS spokesperson said in a statement. The outage was resolved on Monday, and was not related to a cyberattack or other security incident.

CHS is based in Tennessee and includes 72 hospitals in 14 states, according to the medical system’s website.

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Sheshagiri Anegondi

Sheshagiri helps companies reduce Software License & Support costs through deployment optimization and risk management in software license compliance audits. His core skills are Software License Management, Enterprise Software Sales & Sales Management.

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